1. Who This Policy Applies To
This Privacy Policy applies to everyone who visits the PKR91 website, creates an account, uses the PKR91 App, places a Sports Betting wager, plays Casino or Slots games, engages with Fish Games, or contacts our support team. It covers personal information collected through every part of the platform regardless of how you access it – through a browser on a phone, a computer, or the dedicated App download.
By registering an account or continuing to use PKR91 after this policy is published, you acknowledge that you have read and understood how your personal data will be handled. If you are not comfortable with any part of this policy, please discontinue use and contact our team to discuss account closure.
2. Information We Collect
PKR91 collects information in a few different ways depending on how you use the platform. The main categories are:
- Registration data: Your name, date of birth, email address, mobile number and the account credentials you set up when joining.
- Identity verification documents: Where required for account review, a copy of a national identity card or other document confirming who you are.
- Payment details: Transaction amounts, reference numbers, payment method type (such as JazzCash, Easypaisa, Raast, Bank Transfer or mobile wallet) and dates. Full payment credentials are processed through secure payment channels and are not stored directly by PKR91.
- Game and betting activity: Records of deposits, wagers placed on Cricket, PSL, T20, Football, Esports and Casino games, game results, Bonus claims, Withdrawals and account balance history.
- Device and usage data: IP address, browser type, operating system, session duration and the pages or game screens you visit. This helps detect unusual activity and improve the platform experience.
- Customer support communications: Messages, emails and chat records sent to the support team.
- Responsible Gaming preferences: Any deposit limits, session time reminders, self-exclusion requests or break settings you apply to your account.
3. Why We Use Your Information
PKR91 uses the information it collects for specific, practical purposes only. We do not use personal data for anything that is not directly connected to running your account or delivering the platform services.
- Account management: Creating, maintaining and securing your PKR91 Login and profile.
- Payment processing: Handling Deposit and Withdrawal requests in PKR through supported payment methods.
- Game delivery: Settling Sports Betting results, Casino outcomes and Slot spins correctly and fairly.
- Identity and fraud checks: Verifying that an account belongs to the person registered, and identifying suspicious or prohibited activity.
- Bonus administration: Checking eligibility, applying wagering requirements and recording Bonus activity.
- Customer support: Responding to questions, disputes, Withdrawal queries and account issues.
- Platform improvement: Using anonymised usage patterns to identify technical problems and improve features.
- Responsible Gaming: Applying limits, monitoring account activity for concern patterns and sending support information when appropriate.
4. Payment Data and PKR Transactions
When you make a Deposit through JazzCash, Easypaisa, Raast, Bank Transfer, a card or a supported mobile wallet, the actual payment credentials are processed by the relevant payment service. PKR91 receives confirmation of the transaction reference, amount and method type, but does not retain full card numbers, mobile wallet PINs or banking passwords on its own servers.
Transaction records – including amounts, dates and payment references – are kept as part of your account history so that Deposit confirmations, Withdrawal requests and any payment disputes can be properly reviewed. Your registered name must match the name on the payment account or wallet used, which is why payment verification may sometimes be requested before a Withdrawal is released.
5. Cookies and Tracking Technologies
PKR91 uses cookies and similar session technologies to keep you logged in, remember your preferences, maintain game state during a session and detect unusual Login activity. Without session cookies, the platform would not be able to maintain a secure Login between pages or keep your betting slip intact while you browse.
Usage data such as page views and game screen visits may be collected in aggregate to understand how players navigate the platform. This information is used in anonymised form and is not linked back to individual accounts for commercial profiling purposes. You can manage cookie settings through your browser, but disabling certain cookies may affect Login persistence and game functionality.
6. Sharing Information with Third Parties
PKR91 does not sell personal player information. Data may be shared with third parties only in the following circumstances:
- Payment providers: Transaction data is shared with the payment service you select to complete a Deposit or Withdrawal. Each provider operates under its own data handling practices.
- Game studio providers: Game result and session data may be processed by the studio that developed the Casino, Slots or Fish Games title you are playing, for fair game operation and audit purposes.
- Fraud and security services: Technical security partners may receive anonymised signals to help identify suspicious login or payment patterns.
- Legal requirements: Where PKR91 is required to disclose information in response to a lawful request, it will do so to the extent legally required.
Beyond the above, your personal information stays within the PKR91 platform environment. It is not shared with marketing companies, data aggregators or unrelated commercial partners.
7. How Long We Keep Your Data
PKR91 retains account data for as long as your account is active and for a reasonable period after closure to allow for dispute resolution, payment reconciliation, and responses to legitimate information requests. Transaction records and game history may be kept for a longer period where there is a reasonable basis for doing so, such as an unresolved Withdrawal query or a security review.
When data is no longer needed for any of these purposes, it is deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, your active data will be marked for removal at the appropriate time while any pending matters are resolved first.
8. Your Rights Over Your Personal Information
As a PKR91 player you can:
- Request a summary of the personal information PKR91 holds about you.
- Ask for corrections if your registered details are inaccurate or out of date.
- Request deletion of your account and associated personal data, subject to any outstanding matters.
- Object to specific uses of your data that you believe are not justified.
- Ask questions about how your information is handled at any time by contacting support.
To exercise any of these rights, send a clear written request to the support team using the email address in the footer. Include your registered name and enough account information to confirm your identity. PKR91 will respond within a reasonable period.
9. Children and Minors
PKR91 is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you believe a minor has registered an account, please contact support immediately so the account can be reviewed and closed. Adults who share a device with younger family members are responsible for ensuring those individuals cannot access the PKR91 platform.
10. Changes to This Privacy Policy
PKR91 may update this Privacy Policy when our services change, when payment methods are added, or when operational practices require it. When changes are made, the updated version replaces the previous one and the effective date at the top of this page is revised. Continuing to use PKR91 after an update means you accept the revised policy. If you have questions about any change, please reach out to support before continuing to use the platform.